Summer is quickly approaching and as we have been hunkered down and physical distancing, we have been reviewing and revising our operating procedures to ensure Silvertip Lodge and Cabins is ready when restrictions are lifted and it is safe to travel again. Here’s an update on a few key points of our plan for this summer to minimize risks to your family and ours.
We realized that Silvertip is already set up to provide small groups with a private setting conscientious of physical distance. Good news! Providing couples, families, and small groups with custom, private vacation packages is our specialty. Our cabins are private, spread out, and provide you with your own space while enjoying the vast landscape that Alaska has to offer. Our guided trips have always been available in a small group, private settings that adhere to probable future recommendations by the local and federal authorities.
Cleanliness has always been a top priority, but we are taking extra precautions. We have a proven track record of cleanliness, as so many of our wonderful guests have mentioned in reviews. This will serve as a great starting point! We will be working with a linen service this summer to ensure that all bed and bath linens are not just washed and cleaned, but fully sanitized. We are increasing our deep cleaning and disinfecting efforts between groups in each cabin. Additionally, hand sanitizer and disinfectant wipes will be readily available for guest use in all common areas.
In response to Covid-19, we have revised our cancelation policies for 2020 to provide guests with worry free booking options. If the virus impacts your ability to safely and confidently travel, you have three options. (1) You can reschedule for later dates in 2020, (2) you can apply your payment as a credit towards a future trip in 2021 or beyond, or (3) you can receive a refund less a 5% fee to cover our costs of making the reservation. Bottom line, we want your trip to Alaska to be something to look forward to, not something to cause financial anxiety.
Whether you are already booked for 2020 or you are considering making a new reservation for this year or beyond, we hope this helps put you at ease. If you have any questions, please don’t hesitate to reach out. We’d love to hear from you. All of us at Silvertip Lodge and Cabins are ready and patiently waiting. When it’s safe, we look forward to meeting you around the campfire.